Choosing a provider for disability & aged care support is more than just ticking a box; it’s about ensuring peace of mind, accountability, quality and safety. At Wishing Well Care, we’re proud to be one of the most trusted providers in the Cairns region, from Smithfield through to Gordonvale. What makes us happiest is hearing the kind words and positive feedback we receive from the people we support and their families. It’s their trust and appreciation that drive us to keep delivering the very best care every day.
All services are designed around your individual goals and needs and are also delivered in line with NDIS standards. Our motto is to exceed expectations each day—no matter the challenge. Our values are grounded in results, reliability and respect.
What factors to consider before you select a disability & aged care support provider?
Factors to consider before selecting a provider are mentioned below
- Look at the product or service they offer: the primary thing to look at is the product or service the provider offers, to ensure they can support participants with their goals.
- Assess their qualifications and experience: The next thing to do is to look at their qualifications or experience. This will help you decide if they provide the quality of service that you are searching for.
- Determine if their service allows control and choice and also is flexible:Life doesn’t always go to plan, so you might be wondering what happens if you need to cancel, reschedule, or request a shift at the last minute.
- Check out the cost of the service or product:The cost of the product or service is something we suggest looking into. You want to be sure that your NDIS plan can cover the services or product that they are providing and that they are charging you correctly.
- See if your values align and if you have common interests:There are some agencies that are able to provide unique services that you might need.
Benefits of disability and aged care support
We will learn why selecting a registered disability provider is beneficial
- Tailored and Personalised Care Support: One of the advantages of selecting a local NDIS provider is to get customised support and care.
- Community Connection and Social Engagement: Professionals believe in encouraging independence, promoting a sense of belonging, and improving social relations.
- Transparent and Cost-Effective Services: Experts believe in offering clear communication and transparency and detailed information.
- Customisation and More Flexibility: Local providers are responsive and more flexible when it comes to adapting to changes in participants’ needs.
- Accessibility and Easier Communication: When you select a local NDIS provider, communication becomes effortless.
- Stronger Accountability: Local providers are more accountable and reliable to their participants.
Why Choose Us?
Choosing the right NDIS provider is about more than just services – it’s about trust, understanding, and genuine care. With Wishing Well Care, you’ll always feel heard, valued, and respected.
- Personalised Care – We take the time to understand your unique goals and create supports that truly fit your lifestyle.
- Compassionate Team – Our staff are more than just professionals; they’re caring people who genuinely want the best for you.
- Reliability You Can Trust – You can count on us to show up, follow through, and be there whenever you need.
- Comprehensive support: We offer personal care, household tasks, community participation, travel support, and more.
- Flexibility – We adapt with you every step of the way.
- Community Connection – We help you build independence and stay connected with your community.
With us, you’re not just a participant—you’re family.
